254 Reviews Found
Confirmed Sales Customer
Trevor did an awesome job helping us. I would highly recommend anyone looking for a new vehicle to check out Bob Allen.
Scott C.
HARLAN
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
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Confirmed Service Customer
Although they were fantastic, the Chevrolet still may need to go back in. But I have all the faith in the world they find and fix the problem. Thank you John and the gang for going the extra mile.
Laticha O.
DANVILLE
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Business Response
Hi, thank you so much for the positive review! We look forward to your next visit! Take care!
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Confirmed Service Customer
Truck turned in for a recall of airbag. Had service done for oil and tire rotation. Fast, friendly service people. Thanks.
Mark P.
DANVILLE
Business Response
Hello, we are glad we could help! Until the next time we meet, take care!
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Confirmed Service Customer
Mike King is the best Service Manager I have ever worked with over my long years (I am 65). Mike's boss is also outstanding. The service technician not only did a perfect job on my Denali but also washed it like it was his own. These guys keep your service top shelf. John Kutter
John K.
LEBANON
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Very friendly staff always willing to help anyway they can
Brenda J.
LONDON
Business Response
Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
Everyone was very courteous and professional
William G.
HARRODSBURG
Business Response
Hi there, thank you for taking the time to leave a review for us at Bob Allen Chevrolet. We're happy we could meet your expectations! We can't wait to see you again, have a great day.
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Confirmed Service Customer
It was timely-Ish and great warranty svc. On a vehicle I did not buy there. I will trade with Bob Allen motor mall whenever possible in the future. I did however, request an email pdf of the paperwork if possible due to the known issue of the AC panel indicator lights/LEDS going out. Please contact me if possible regarding this issue. Thanks
John I.
LEXINGTON
Business Response
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Confirmed Service Customer
Service department was very courteous an prompt
Phyllis D.
CRAB ORCHARD
Business Response
Hi, thank you for the high star rating! If you're ever in need of more help, please let us know!
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Confirmed Sales Customer
I had excellent experiences with Bob Allen before I bought my vehicle but as far as the experience when I bought my truck they went above and beyond to help me with the purchase.
Jeffrey R.
DANVILLE
Business Response
Hi, we're so glad that we were able to go above and beyond your expectations! We're looking forward to your next visit with us!
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Confirmed Sales Customer
Noah was wonderful to work with. He was very patient with all of my questions and answered them in a timely manner.
Jennifer L.
COOKEVILLE
Business Response
Hi, thank you for the high star rating! If you're ever in need of more help, please let us know!
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Business Response
Hi, thank you for the high star rating! If you're ever in need of more help, please let us know!
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Business Response
Hello, thank you so much for your high star rating! We hope that you have a great day! Until the next time we meet, take care!
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Confirmed Sales Customer
Marc Clark did an excellent job of working with me and explaining things. No hard sell, very flexible. an excellent representative of your company.
Samuel B.
MONTICELLO
Business Response
Wow, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care!
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Confirmed Service Customer
The service dept. Has treated me better than any othere place ive been,and ive bought alot of vehicles from othere places but at Bob Allens they have made me feel like family.
Alisha S.
CUMBERLAND
Business Response
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
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Confirmed Sales Customer
My salesperson, Corbin, was very helpful. Her pleasant and knowledge make my car buying experience less stressful.
Ron H.
LIBERTY
Business Response
Congratulations on your new vehicle! Thank you again for leaving us this response! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Bob Allen Chevrolet. Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
The service manager which his name was Mike treated me very well
Ronny M.
HUSTONVILLE
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Until the next time we meet, take care!
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Business Response
Hi, thank you so much for the positive review! We look forward to your next visit! Take care!