I wish that GMC could somehow streamline the paperwork process once the decision to purchase is made. The sales person by the name of Scott Ferguson is to be commended for outstanding customer relations and support. I feel he is very ethical and brings great credit to the dealership! Thank you, so much for a good experience.
Our goal is to provide top-notch sales so we appreciate your kind words about your experience. The whole Bob Allen Motor Mall sales team would like to thank you for coming in and we hope to see you again in the near future.
Patricia, we are dedicated to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We would like to extend our sincerest gratitude for your feedback. At Bob Allen Motor Mall, we value our customers and we look forward to seeing you on your next visit.
Scott Ferguson and John Welsh were excellent to work with. They listened to what I needed and helped me find the truck I wanted. This is my third trade with Bob Allen and were I will trade in the future.
We sincerely appreciate your feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail.
Everything was great except we got charged for tire rotation and quoted new tires. Knowing we needed new tires we still got charged the rotation fee. Since we bought the tires from Bob Allen I feel we should be refunded the rotation fee at the very least.
Michael, thanks so much for the kind words. We're completely dedicated to providing top quality customer service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Bob Allen Motor Mall, we always strive for excellence. Let us know if we can do anything else and thanks again!