257 Reviews Found
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Business Response
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
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Confirmed Sales Customer
I moved my vehicle business because my sales person Chad Acton moved and he���s always done me right . So to say I am very happy I sure am and everything was done very quickly
Tracy R.
SOMERSET
Business Response
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
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Confirmed Service Customer
Staff courteous and helpful. Love seeing Mr. Mike
Wayne W.
WILMORE
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Bob Allen Chevrolet and we hope to see you again soon!
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Confirmed Sales Customer
So far so good! Friendly staff was very helpful and knowledgeable. Have had some bad experiences in the past at other dealerships, so it has been refreshing to know that I was more than a car sale to them!
Jennifer D.
PINE KNOT
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Allen Chevrolet! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Sales Customer
Everyone treated us very professionally. Everyone was very knowledgeable. Enjoyed the atmosphere and surroundings of the sales floor and show room.
William C.
DANVILLE
Business Response
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Thank you again for the great review!
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Confirmed Sales Customer
Very nice and willing to help and work with us. Great customer service
William K.
LANCASTER
Business Response
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
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Business Response
Hello, we really appreciate your feedback! Thanks for taking the time to leave a review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
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Confirmed Sales Customer
Salesman was very nice and knowledgeable about the vehicles. Didn���t get the exact price I wanted but happy with my purchase. Had problems setting up my WIFI but I am sure ONSTAR will get it resolved soon....
Derrick B.
LANCASTER
Business Response
Hello, we really appreciate your feedback! Thanks for taking the time to leave a review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Staff is so helpful and informative. Mike took good care of me when I brought in the car to have a leak checked out. Even brought car up to drive thru so I would not have to go out in the rain.
Wayne W.
WILMORE
Business Response
We're always here with the same great service whenever you need service or another vehicle! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!
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Confirmed Service Customer
Everyone has always treated me respectful..
Marie T.
SCIENCE HILL
Business Response
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Bob Allen provided me with great service, I was in and out in a timely matter. GMC on the other hand has not. They have known that I have had an issue with the brakes on my 2020 GMC truck since I purchased it over one year ago. The parts on the truck are all GMC factory parts and the issue is with their product that they need to correct with GMC parts!
Gary S.
LANCASTER
Business Response
Hello, we set high expectations for ourselves so it���s gratifying to hear you had a great experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Fantastic service with very nice employees
Thomas G.
CRAB ORCHARD
Business Response
Hello, we really appreciate your feedback! Thanks for taking the time to leave a review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
A little high on the oil change but did a good job
Ben J.
DANVILLE
Business Response
Hello, we really appreciate your feedback! Thanks for taking the time to leave a review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
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Confirmed Service Customer
Very professional and my car is taken care of each time it is brought to the dealership.
Donna C.
HUSTONVILLE
Business Response
Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.
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Confirmed Sales Customer
We had service on 2 vehicles and purchased a new vehicle within 1 week and the service on all aspects was excellent. Thank you Bob Allen
Tammy H.
HARRODSBURG
Business Response
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
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Confirmed Sales Customer
everyone was great i Recommend some one to you and you sold them a truck
Bobby C.
SPRINGFIELD
Business Response
Hello, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day!
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Confirmed Service Customer
I had a mirror replaced. Great job. Very quickly done. Staff at the body shop very friendly and nice. Merry Christmas.
Bonnie S.
LAWRENCEBURG
Business Response
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.